For many organizations, changing established processes can be difficult. We know the old saying: if it ain’t broke, don’t fix it. This polarized thinking is problematic, though, because businesses are complex and processes don’t have to be ‘broken’ to be improved. Digital transformation is one of the most effective ways to update processes and drive efficiency to stay ahead in today’s competitive markets. In this blog post we’ll be focusing on the basics of digital transformation and exploring how companies can leverage technology to transform their business.
There’s a famous line from Samuel Taylor Coleridge’s poem “The Rime of the Ancient Mariner” that goes, “Water, water everywhere, nor any drop to drink.” What does this mean and what does it have to do with data? If you just replace ‘water’ with ‘data,’ this statement rings true for many businesses today. Many organizations collect large quantities of data, from sales to social media data, but unless they have the tools to analyze the information, they can’t benefit from it despite being surrounded by it. And that’s the point Coleridge is trying to make. Data, data everywhere, but no insights to be had.
Data analytics has broad applications in information technology and beyond. With simple, easy-to-use tools that collect and visualize everything from social media data to sales data, the barrier to entry for analytics has never been lower. Businesses and organizations that are not using these tools for a more data-driven approach to their operations are at a competitive disadvantage.
There’s no denying that data is an incredibly valuable resource for your business, but unless you have the data analytics tools necessary to collect, process and visualize that data, the value can get lost in translation. We recently looked at how you can use alerts and reports to provide more proactive device management for your customers. In this post we’ll be exploring how the dynamic views in PrintFleet Optimizer (PFO) can give you a high-level sense of how your print fleet is doing and also drill down to assess individual customer environments.
There is no denying that data is an increasingly useful resource for businesses looking for greater insights into their operations, but data is only as useful as the actionable information it provides. Unless it is presented in a way in which users can understand events and trends, the inherent value in data is lost in translation, or the lack thereof. This is where data analytics tools like PrintFleet Optimizer come in.
For many dealers in the imaging industry, print data is an untapped resource than provide valuable insight into their operations. Using device data to make smarter business decisions can help set dealers apart from their competitors, but only if they have the data analytics tools in place to collect and make sense of that data.
What do you do when your data collection agents (DCAs) keep losing their connection? It is a common problem in the managed print services (MPS) industry, especially with small and medium-sized business (SMB) customers. Once in a while, with some clients, you stop receiving data from your managed print devices. As a result you cannot bill meters, your customers do not receive their supplies in time, and you cannot provide the proactive services that differentiate you from your competitors.
What you don’t know will cost you money. That was the idea behind the original Ignorance is Risk article we published in 2017. This is true, but the problem with this statement is that the central benefits are often hidden in the form of opportunity costs, soft costs and other items that don’t always make the P&L. Let’s face it, for many of us, if it doesn’t hit the balance sheet it doesn’t matter. That’s also true for most of the imaging channel whether we acknowledge it or not.
In our recent posts, we asked if print data could be considered big data, examined the difference between unstructured and structured data, and explored the ways that managed print solutions structure print data to make it usable for businesses. What do all these posts have in common? Each one focuses on the value of data. If you’re not utilizing critical print data, you’re missing out on valuable insights that could help you improve device management and identify sales opportunities.
In our last blog post we looked at the difference between structured and unstructured data. Generally, structured data refers to data that is organized using a standardized format. How the information is organized depends on a number of factors like the type of data being collected and how the data is being used. The different methods for structuring data range from simple charts and tables to advanced SQL databases. There are also countless data visualization tools that can be used to organize unstructured data and make the information usable for businesses. In this post we’ll be looking managed print services (MPS) in particular and how MPS solutions structure print data.