The imaging industry has changed so much over the years. I remember the days when selling toner cartridges had nothing to do with servicing a device unless, of course, the cartridge you sold ‘blew up’ in a device and you had to pay for the cleanup. Even then, you were not responsible for arranging the cleaning, only paying for it.
With each new version or release, technology becomes faster, better and more efficient. I think it's safe to say that it also tends to become more accessible and affordable with time. We can see this pattern emerge when we look at the evolution of computing technology. From microchips to memory, computing has generally become cheaper, easier and more powerful since the first personal computers were introduced to the market en masse in 1981 with the launch of the IBM Personal Computer.
No two print environments are identical, so it follows that the print technology used by two businesses will be different as well. Depending on their business needs, your customers will fall into one of the following categories: those who only use network devices, those who only use local devices and those who use a combination of the two. In this part of our This or That blog series we will look at the various pros and cons of both local and network devices to help you ensure your customers have the right setup for their business.
To tackle industry issues like the question of supplies management we put together a blog series we are calling This or That, and what better place to start than supplies? All of the printers out there – the ones you manage, the ones you don’t and the ones in your own office – need consumables, and we’re going to look at the best way to help you and your customers better manage those supplies.