PrintFleet Blog

7 Sales Tips to Help You Win More Deals

Posted by Jenna Guy on Oct 25, 2018 9:00:00 AM

Editor’s Note: This post was originally published in December 2016 and has since been updated.

The market for managed print solutions is very competitive, making it more important than ever for those selling managed print to revisit and update their sales strategies. What was tried and true ten years ago might not necessarily be effective today. In that time, technology has fundamentally changed how we communicate and how we find information, two essential aspects of the purchasing process. To close MPS deals and win bids in today’s market, sales professionals must respond to these changes. We put together a list of seven tips to help close deals with these changes in mind.

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Topics: Tips, MPS, Sales

Using Reports Effectively

Posted by Jenna Guy on Mar 16, 2018 9:00:00 AM

For many dealers in the imaging industry, print data is an untapped resource than provide valuable insight into their operations. Using device data to make smarter business decisions can help set dealers apart from their competitors, but only if they have the data analytics tools in place to collect and make sense of that data.

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Topics: Tips, MPS, Education, Data

Failing to Monitor is Failing to Monetize

Posted by David Brown on Dec 15, 2016 9:00:00 AM


Dealers in the imaging industry typically fall into one of three categories when it comes to remote monitoring of print devices:

  1. Those that don’t do any remote monitoring.
  2. Those that monitor some of their machines in field.
  3. Those that monitor all or nearly all of them.

If you fall into either of the first two groups, you are leaving money on the table.

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Topics: Tips, MPS, Sales

DCA Management Made Easy

Posted by Jenna Guy on Oct 25, 2016 2:00:00 PM

In our most recent series on device management, we focussed on reports, alerts, best grouping practices and DCA scan settings, but we saved the best for last. In this post we will look at the management of the Data Collection Agent (DCA) itself. Regardless of whether you have a handful of customers with hundreds of devices or hundreds of customers with thousands of devices, the reality is that managing DCAs can be time consuming and ensuring they are kept up-to-date can be a hassle.

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Topics: Tips, PrintFleet, MPS, Education

Configuring Your DCA Scan Settings

Posted by Jenna Guy on Sep 27, 2016 9:00:00 AM

Previously, we looked at how groups, users and roles can help you keep your PrintFleet system organized. As part of this same series, we also recommended the best alerts and reports to improve device management. Our last blog post in this series is about configuring your Data Collection Agent (DCA) scan settings. As with the rest of our best practices and tips, we want to ensure you have all the information you need to properly set up your PrintFleet system the first time or reorganize it in a way that makes your managed print services program more efficient.

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Topics: Tips, PrintFleet, MPS, Education

6 Things to Consider Before Choosing a Service Provider

Posted by Jenna Guy on Sep 22, 2016 9:00:00 AM

Simply setting a goal for customer satisfaction or retention and achieving it is not the final measure of a good customer experience (CX) strategy. Any approach to customer experience worth its salt will have ongoing goals and key performance indicators (KPIs) for every stage of the buyer’s journey in order to ensure that both customers and prospects have a positive experience.

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Topics: Industry, Tips, MPS

Best Grouping Practices to Organize Your Devices

Posted by Jenna Guy on Aug 30, 2016 9:00:00 AM

When it comes to your managed print program, an organized system is the key to effectively managing and monitoring your customers’ devices. We put together some best practices to keep in mind when you are setting up groups in your PrintFleet system for the first time, re-evaluating how you currently structure your groups or doing a complete overhaul of your system.

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Topics: Tips, PrintFleet, MPS, Education

How to Drive Business Growth with Managed Print Services

Posted by Jenna Guy on Jul 12, 2016 9:00:00 AM

We’ve told you about the benefits of a managed print program and gave you some tips on how to evaluate the MPS programs available on the market, but how do you reach new markets with managed print? Or, if you have already tapped into your potential markets, how you do you refresh your strategy and grow your MPS business? Regardless of whether you are the new kid on the block when it comes to managed print or you’re a seasoned veteran, your end goal is the same: growth.

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Topics: Industry, Tips, PrintFleet, MPS

Selling MPS: With this pitch, I thee close

Posted by David Brown on Jun 21, 2016 9:30:00 AM

What are the chances of someone accepting a marriage proposal on a blind date? Okay, it’s been known to happen and I’m sure a few individuals might consider it, but for most the answer would be “no.” What if you asked in the most romantic and sincere way possible? Realistically, the answer is still probably “no.” Unfortunately, this is much like the mindset we have with many sales opportunities.

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Topics: Tips, MPS, Sales

5 Tips for a More Eco-Friendly Office

Posted by Jenna Guy on Jun 10, 2016 9:00:00 AM

As Canadian Environment Week comes to a close, we thought we would share five of our favourite tips to reduce your environmental impact and create a greener office. The push for paperless offices has, to some extent, stayed the amount of pages printed, but there are a number of other ways to reduce the amount of waste produced by printing as well as other forms of waste and energy consumption created in office environments.

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Topics: Tips, MPS